B.H.C. Coding Systems is fully committed to providing excellent customer service and technical support.
We aim to respond to all service and technical support calls within two hours of receipt of call and guarantee to have an engineer on site within 24 hours 95% of the time.
It is our policy to identify and produce comprehensive training packages for all those who use our products, to ensure full understanding of our products and confidence in operating them.
We are also happy to provide yearly Service Contracts to suit each individual customer’s needs & requirements and aim to provide a total solution at all times.
We offer reliability and consistency and this is reflected in our happy fully qualified workforce dedicated to the principle of customer satisfaction. This is further reflected by 0% staff turnover in over 10 years.
By achieving these objectives and continually striving for improvement in all areas of our business, B.H.C. Coding Systems aims to ensure that our customers remain fully satisfied and will return for further products.